Location and Parking
Northwest Hospital is located at 5401 Old Court Road, directly off Liberty Road (MD Route 26) and only minutes from I-695. Free parking is available in the visitors lot across the street from the hospital on Carlson Lane. The parking lot is open 24 hours a day, seven days a week.
To Enter the Hospital
Between 7 a.m. and 8 p.m., patients and visitors may use one of the following entrances: the Main Entrance, the Infusion and Cancer Therapy Center Entrance and the Emergency Entrance. After 8 p.m., all visitors and patients must enter the hospital through the Emergency Entrance.
Visiting Hours and Guidelines
Visiting hours and guidelines vary and may differ for each patient. The Intensive Care Unit (ICU) has open visiting hours. Family and friends are encouraged to wait in a visitor lounge during the nursing shift changes at 7:45 a.m. and 7:45 p.m.
All visitors should dress appropriately and wear shirts and shoes. Smoking is not permitted in the hospital, but there are designated smoking areas outside the hospital. Visitors from out of town may seek accommodations at one of the following nearby hotels:
Hilton Garden Inn, Owings Mills 410-654-0030
Pikesville Hilton Inn, 410-653-1100
Visitor Lounge Areas
Visitor lounges are located in the Main Lobby, outpatient area, Ambulatory Surgery area, Emergency Room (ER-7) and the inpatient areas on the 3rd and 4th floors.
Beginning at 1 p.m on Sunday, October 28, 2012, the Old Court Café will be closed for renovations. On Monday, October 29, at 6:45 a.m., it will reopen in a temporary location in the Pike Room on the ground floor of the Old Administrative Services Building.
A limited menu of primarily grab-and-go selections will be available. During the time at the temporary location, the café's hours of operation will be:
- 6:45 a.m. to 10:30 a.m.
- 11:15 a.m. to 2:00 p.m
- 2:30 p.m. to 12 midnight
The new and improved Old Court Café is expected to open in early December 2012.
Vending machines are located in the ER-7 and near the employee entrance on the ground floor of the Old Administrative Services Building.
Pastoral Care and Chaplaincy Services
Having your spiritual needs met is an important part of the healing process. To this end, Northwest Hospital accommodates the spiritual needs of individuals of all faiths. Requests for visits from clergy may be made with the Office of Pastoral Care and Chaplaincy Services at 410-601-9000, ext. 29680. During evenings and weekends, please ask your nurse for assistance. At a patient's request, Northwest staff can notify your church or synagogue of your hospital admission.
A non-denominational chapel is located off the main lobby and is open at all times with Bibles and devotional materials available. For Bibles, Sabbath candles or other requests, the Guest Relations department may be contacted at 410-521-2200, ext. 55547.
Gifts for Patients
A gift shop featuring clothing, jewelry, plants and other items is located on the first floor of the hospital. Visitors should check with the unit nurse before bringing gifts of food or drink to patients, particularly those on the Intensive Care Unit.